Patient Portal
Your Health, At Your Fingertips
Access your lab results, message your care team, schedule appointments, and manage your health journey—all from one secure, convenient location.
Secure Portal Login
Access your personalized health dashboard with your email and password.
Log In NowQuick Access
What Would You Like to Do Today?
Jump directly to the most common portal features.
Portal Features
Everything You Need, One Place
Your patient portal puts you in control of your health journey with powerful tools and secure access to your information.
Health Records
Access your complete health history, visit summaries, and care plans. Review past appointments and track your progress over time.
Lab Results
View detailed lab results as soon as they're available. Track biomarkers over time with easy-to-understand visualizations.
Secure Messaging
Communicate directly with your care team through encrypted messages. Ask questions, share updates, and stay connected between visits.
Appointment Scheduling
Book, reschedule, or cancel appointments at your convenience. Choose between in-office visits or telehealth consultations.
Billing & Payments
View statements, make payments, and manage your account balance. Access insurance information and payment history.
Forms & Documents
Complete intake forms online before your visit. Access and download important documents and consent forms.
Your Care Team
A Message from Dr. Johnson
Your patient portal is an extension of our commitment to personalized, accessible care. Hear from Dr. Johnson about our philosophy.
Connected Care, Designed for You
At Genesis Health, we believe you should have easy access to your health information whenever you need it. Your patient portal keeps you connected to your care team and empowers you to take an active role in your health journey.
Have questions about your results or need to reach us between visits? Your portal makes it simple to stay in touch.
Getting Started
How to Access Your Portal
Whether you're a new patient or returning, getting into your portal is simple.
Check Your Email
After your first appointment, you'll receive a welcome email with your portal invitation link.
Create Your Account
Click the link and follow the prompts to set up your username and secure password.
Start Exploring
Log in and explore your dashboard, complete forms, and access your health information.
Visit the Portal
Go to genesishealth.vibrantpractice.com or click the login button above.
Enter Credentials
Log in with your email address and the password you created during registration.
Access Your Dashboard
View results, message your care team, schedule appointments, and more.
Click "Forgot Password"
On the login page, click the "Forgot Password" link below the login form.
Enter Your Email
Provide the email address associated with your portal account.
Check Your Inbox
Follow the password reset link in your email to create a new password.
Questions
Portal FAQs
Is the patient portal secure?
Absolutely. Our patient portal uses 256-bit SSL encryption and is fully HIPAA compliant. Your health information is protected with the same security standards used by major financial institutions. We never share your information without your consent.
I didn't receive my portal invitation. What should I do?
First, check your spam or junk folder—sometimes our emails end up there. If you still can't find it, call our office at (212) 644-9100 and we'll resend your invitation or help you set up your account over the phone.
How quickly will I see my lab results?
Most routine lab results are available within 2-5 business days after your blood draw. Some specialized tests may take longer. You'll receive a notification when new results are posted to your portal. Dr. Johnson reviews all results and will reach out if anything requires discussion.
Can I schedule telehealth appointments through the portal?
Yes! When scheduling an appointment through the portal, you'll have the option to choose between an in-office visit or a telehealth consultation. Telehealth is available Monday through Thursday during regular hours, and by appointment on Fridays and Sundays.
How long does it take to get a response to my message?
Our team typically responds to portal messages within 1-2 business days. For urgent matters, please call our office directly at (212) 644-9100. The portal messaging system is best for non-urgent questions, appointment requests, and general communication with your care team.
Can I access the portal on my phone?
Yes, the patient portal is fully mobile-responsive and works on any smartphone or tablet. Simply visit the portal URL in your mobile browser and log in with your credentials. You can view results, send messages, and manage appointments on the go.
Need Assistance?
We're Here to Help
Having trouble with the portal or have questions about your account? Our team is ready to assist you.
Office Hours
Monday – Thursday
9:00 AM – 5:00 PM
Friday
By Appointment
Sunday
7:00 AM – 4:00 PM (Telehealth)
Saturday
Closed
For medical emergencies, please call 911. The patient portal and office phone are not monitored for emergency situations.