Terms of Service

1. Acceptance of Terms

By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms.

2. Eligibility

Our Site and services are intended for users who are at least 18 years of age. By using our Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

3. Medical Disclaimer

The content on our Site should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Never disregard professional medical advice or delay in seeking it because of something you have read on this Site. If you think you may have a medical emergency, call your doctor or 911 immediately.

Genesis Health does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the Site.

4. Services

Genesis Health provides personalized medical services including but not limited to:

• Comprehensive health evaluations
• Hormone health assessments
• Longevity medicine consultations
• Medical aesthetics services
• IV therapy treatments
• Lab testing and biomarker analysis

All medical services are provided by licensed physicians in the State of New York. The availability of specific services may vary and is subject to change without notice.

5. Appointments and Cancellations

Scheduling

Appointments can be scheduled through our website, by phone, or through our patient portal. Scheduling an appointment does not guarantee availability of specific services or treatments.

Cancellation Policy

We request at least 24 hours' notice for appointment cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee. Please contact our office for specific details regarding our cancellation policy.

Consultation Fees

Initial consultation fees and service pricing are available upon request. Payment is expected at the time of service unless other arrangements have been made in advance.

6. User Accounts

Some features of our Site may require you to create an account, such as our patient portal. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account
• Ensuring that your account information is accurate and up-to-date

We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms.

7. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of Genesis Health or its content suppliers and is protected by United States and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our prior written consent.

8. Prohibited Conduct

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site
• Use any robot, spider, scraper, or other automated means to access the Site
• Interfere with or disrupt the Site or servers or networks connected to the Site
• Transmit any viruses, worms, or other malicious code
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Collect or store personal data about other users without their consent

9. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Genesis Health. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Genesis Health shall not be responsible or liable for any damage or loss caused by or in connection with the use of any such third-party websites or services.

10. Disclaimer of Warranties

THE SITE AND ALL CONTENT, MATERIALS, AND SERVICES PROVIDED ON OR THROUGH THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, GENESIS HEALTH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GENESIS HEALTH AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Genesis Health and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Site
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable law or regulation

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in New York County, New York.

14. Dispute Resolution

Any dispute arising out of or relating to these Terms or your use of the Site shall first be attempted to be resolved through good-faith negotiations. If the dispute cannot be resolved through negotiations within thirty (30) days, either party may pursue resolution through the courts as set forth in Section 13.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable.

16. Entire Agreement

These Terms, together with our Privacy Policy and Notice of Privacy Practices, constitute the entire agreement between you and Genesis Health regarding your use of the Site and supersede all prior agreements and understandings.

17. Contact Us

If you have any questions about these Terms of Service, please contact us: